Better Way Designs offers a satisfaction guarantee on all of our products! We will, without condition, give a refund (less shipping and handling), exchange for an identical item or deliver a merchandise certificate to use with your Freedom Fighter within 45 days of the initial purchase, unless item is broken in which case item it may be returned up to 90 days after initial purchase.
Fill out the “Return/Exchange Form” and submit to the home office.
If your item has broken, or if you received the wrong item, fill out this form to receive a replacement/merchandise certificate/refund and return postage. If you are unsatisfied with your item(s) for any other reason, please print off this form and send it in with your item(s) to receive a replacement/merchandise certificate/refund. Customer is responsible for return postage.